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SysOps Engineer - główne technologie
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Oferta pracy: Oferta pracy IT

SysOps Engineer

Warszawa, 2022-05-05 16:36 20000 - 25000 PLN
Umowa o pracę
Regular Senior

Our Client is one of the top international management consultancy firms. They assist major corporations worldwide with strategy formulation, acquisitions, organizational design and performance improvement

Ta oferta pracy jest już nieaktualna.
Zapraszamy do wysłania życiorysu - skontaktujemy się w przypadku wznowienia projektu lub podobnej oferty.

Responsibilites:

  • Product Deployment, Support, and Maintenance (50%)
    • Lead the deployment, setup, and initial configuration of Next Gen software products for new compay's case teams and external clients
    • Deploy new Mendix code to the Mendix or Azure cloud environments using scripts and automation frameworks
    • Work with internal and external engineering teams on automating deployments, CI/CD pipelines, release management, monitoring, and continuous improvement initiatives
    • Create cloud services using Terraform scripts and GitHub Actions
    • Setup authentication/SSO with Okta using pre-configured workflows
    • Create underlying Tableau Server Site and associated user groups
    • Add company's and client users, and set permissions to various systems
    • Validate newly deployed products are fully functional and operational before handoff to company's teams
    • Keep a detailed centralized tracking log of all activities performed
    • Work with company;s and Next Gen's Cloud and Operations teams to ensure best practices and standards are followed related to infrastructure/hosting, data security, user access management, permissions, monitoring, patching, and logging/auditing
    • Keep internal operations playbooks, knowledge base information, and automation scripts up-to-date
  • Enterprise Services Support (20%)
    • Lead the introduction of Next Gen's enterprise services and offerings to company"s case teams, including Tableau Server and Alteryx Server
    • Setup workspaces and domains using scripts and automation for teams
    • Manage initial setup, configuration, user management, access rights, hand-over, and any escalations from 1st level support
    • Coordinate with outside vendors on service support including escalation of issues, scheduling routine maintenance and upgrades, and ensuring internal communications back to end users of services
  • Continuous Improvement (10%)
    • Work to continuously improve the speed, accuracy, repeatability, and maintainability of work via automation, script tools, and frameworks
    • Collaborate with company's cloud and infrastructure team on refining processes, tooling, and approaches to operational work

Co-define and implement automation opportunities in the given areas of responsibil

  • Misc. (20%)
    • Work with the existing operations team on daily hands-offs to ensure continuity of customer service and support coverage
    • Ensure accurate monthly chargeback tracking of products and services, timely reporting to Next Gen financial team
    • Provide 3rd level technical support as needed when issues arise
    • Keep up-to-date on various technologies related to daily work
    • Participate on technical discovery, POCs, and innovation work streams to validate new tools, technologies, and designs
    • Training, professional development, internal meetings, team
    • Co-define and take part in Service Transition activities
    • Co-define and take part in vendor onboarding/offboarding process

Requirements:

  • Bachelor's degree (Computer Science, Engineering or other technology-related field) or an equivalent combination of education, training and experience
  • Minimum 3-4 years of relevant work experience with a DevOps focus in a fast-paced, complex business setting
  • Understanding of cloud concepts and technologies and experience with one or more providers (e.g., AWS, Azure)
  • Experience with version control systems (e.g., Git)
  • Experience with scripting and process automation using Terraform, Ansible, PowerShell, CloudFormation, or similar technologies
  • Experience working as part of an Agile software development team
  • Strong level 2/3 troubleshooting skills including user tracking and log scanning to piece together a user's journey to diagnose the root cause of issues
  • Experience working with customers and end users of services in a technical support capacity
  • Strong communication and presentation skills, including documenting complex data flows and processes for long-term support and maintenance
  • Must be result-driven, be an analytical and creative thinker, be self-motivated and proactive, be highly organised and demonstrated ability to stay calm and composed in a fast moving environment
  • Entrepreneurial spirit, innovative mind-set, willing to try new things, think outside the box, test and learn attitude
  • Experience following repeatable steps and processes to setup new secure environments, workspaces, or domains
  • Experience in using Service Management and Agile tools (eg. Azure DevOps, JIRA, Zendesk)

We offer:

  • Attractive salary
  • Partly-remote work
  • Very attractuve pool of benefits

Good to have:

  • Experience with implementation of Identity Management (IAM) and Single Sign-On (SSO)
  • Basic coding and development experience (Python, C#, Java, etc.)
  • Knowledge of enterprise BI platforms (e.g., Tableau, Power BI, Qlik, Domo, Looker)
  • Experience with Tableau Server and Alteryx Server

Benefity:

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