Ta oferta pracy jest już nieaktualna.
Zapraszamy do wysłania życiorysu - skontaktujemy się w przypadku wznowienia projektu lub podobnej oferty.
Zapraszamy do wysłania życiorysu - skontaktujemy się w przypadku wznowienia projektu lub podobnej oferty.
Tasks:
- Providing B2B technical support for Icotera's customers
- Taking part in the customers" technical integration process
- Level 3 and 4 support for professional customers via Jira Service Desk
- Close cooperation with internal software and hardware development
- Aiding in regular system testing of our products
- Aiding in general solution and features planning, designing new services
Desired skills & experience:
- At least 2 years of experience as a Support Engineer (or similar position)
- Education field: Computer science, electrical engineering, or related field
- Languages: Fluency in English and Polish (additional languages will be an asset)
- Excellent communication skills
- Ability to build relationships with customers
- Solution focus
- Self-motivation and time management skills to meet deadlines/priorities
Enthusiastic, positive, can do" approach
We offer:
- An interesting and challenging job, where you will work with new technologies, latest trends in telecommunication, in the team of IT professionals
- Young work environment with an informal culture
- Flexible working hours
- Permanent contract after trial-period
- Competitive salary and additional benefits: lunch subsidy, private medical care, sport & culture subsidy, integration events
Good to have skills:
- Earned CCNA/CCNP certification
- Have technical knowledge of telecommunication industry
- Have experience with GPON
- TR-069 platforms, CWMP knowledge
- SIP, VoIP knowledge
