Ta oferta pracy jest już nieaktualna.
Zapraszamy do wysłania życiorysu - skontaktujemy się w przypadku wznowienia projektu lub podobnej oferty.
Zapraszamy do wysłania życiorysu - skontaktujemy się w przypadku wznowienia projektu lub podobnej oferty.
Tasks:
- To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents.
- Communicate with Webbing customers directly and via mass communication tools.
- Monitor the performance and capacity of mobile network and internal systems using a variety of tools.
- Coordinate and communicate issue, incident and event handing within Webbing internal teams and vendors.
- To track and document all issues and resolutions in detail.
Job requirements:
- Fluent written and verbal English communication skills- must
- Degree in Telecommunications or IT (studies can still be in progress)
- Ability to work in shifts (extra paid) - must
- Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology) will be considered an advantage.
- Problem - solving skills.
- Interest in mobile technologies, IoT and technologies in general.
- Strong personal drive and great desire for self-learning.
- Accuracy and a high sense of responsibility.
We offer:
- An exciting and challenging workplace with great skill and knowledge development opportunities.
- The opportunity to join a team of highly professional specialists in an international environment.
- The opportunity for professional development within a reputable international innovative and growing company.
- Salary level: 1400-1600 EUR gross per month
- Social benefits
- 200 EURO monthly Wolt food allowance
- Medical insurance
- Free mobile services with Tele2
- Car parking spot
