Ta oferta pracy jest już nieaktualna.
Zapraszamy do wysłania życiorysu - skontaktujemy się w przypadku wznowienia projektu lub podobnej oferty.
Zapraszamy do wysłania życiorysu - skontaktujemy się w przypadku wznowienia projektu lub podobnej oferty.
Tasks:
- To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents
- Communicate with Webbing customers directly and via mass communication tools, distribute tasks on requests within the organization
- Perform Monitoring / Surveillance of products, services, and customer solutions
- Manage, coordinate, and communicate issues, incident and event handing within Webbing internal teams and vendors, suppliers
- To track and document all issues and resolutions in detail
- Hybrid mode with options to work night shifts from home
Desired skills & experience:
- Fluent written and verbal English communication skills
- Degree in Telecommunications or IT (studies can still be in progress)
- Ability to work in shifts
- Problem - solving skills
- Interest in mobile technologies, IoT and technologies in general
- Strong personal drive and great desire for self-learning
- Accuracy and a high sense of responsibility
- Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology)
We offer:
- An exciting and challenging workplace with great skill and knowledge development opportunities
- The opportunity to join a team of highly professional specialists in an international environment
- The opportunity for professional development within a reputable international innovative and growing company
- Salary level: 1600-2000 EUR gross
- Social benefits
- 200 EURO monthly Wolt food allowance
- Medical insurance
- Free mobile services with Tele2
- Car parking spot
- Team events
