Praca NOC Engineer - Riga - praca w IT TeamQuest #jIwa

Tasks:

To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents.
Communicate with Webbing customers directly and via mass communication tools.
Monitor the performance and capacity of mobile network and internal systems using a variety of tools.
Coordinate and communicate issue, incident and event handing within company internal teams and vendors.
To track and document all issues and resolutions in detail.

Fluent written and verbal English communication skills- must
Degree in Telecommunications or IT (studies can still be in progress)
Ability to work in shifts (extra paid) - must
Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology) will be considered an advantage.
Problem - solving skills.
Interest in mobile technologies, IoT and technologies in general.
Strong personal drive and great desire for self-learning.
Accuracy and a high sense of responsibility.

An exciting and challenging workplace with great skill and knowledge development opportunities.
The opportunity to join a team of highly professional specialists in an international environment.
The opportunity for professional development within a reputable international innovative and growing company.
Salary level: 1400-1600 EUR gross per month
Social benefits
200 EURO monthly Wolt food allowance
Medical insurance
Free mobile services with Tele2
Car parking spot