Job description:
- System Support and Configuration
- Act as a technical architect for legal technology systems, providing guidance and support for configuration and use.
- Liaise with the business to understand BAU system requirements and translate them into technical solutions.
- Conduct root cause analysis on issues, determine action plans, and implement solutions.
- Collaborate with vendors on system configuration, releases, and new functionality-ensuring alignment with business needs.
- Develop calculated fields, condition rules, and business processes to meet requirements.
- Work with other solution architects across technologies to mitigate system impacts and dependencies.
- Perform smoke testing on configurations before release to ensure quality and minimize errors.
- Support UAT by developing technical test cases and validating system changes.
- Maintain and update design documentation to reflect current system architecture and processes.
- Identify and propose technology improvement opportunities within the Legal Technology stack.
Requirements:
- Minimum over 3 years of Workday configuration experience in any area (Finance/Procurement modules highly desirable).
- Experience in technical support or solution architecture within enterprise technology is desirable.
- Strong Excel skills with the ability to apply data-driven approaches to technical configuration.
- Working knowledge of PowerBI or similar reporting/data tools.
- Prior experience supporting legal teams in a technical capacity is beneficial but not required.
- Results-oriented, independent, collaborative, adaptable, and agile.
- Excellent problem-solving and customer service skills.
- Strong interpersonal and communication skills with both technical teams and business users.
- Ability to manage multiple priorities and work to deadlines.
- Very good English skills
We offer:
- Attractive salary
- Full remote work
Good to have:
- Familiarity with any legal technology solution is a plus (e.g., contract lifecycle management, matter management, incident management).
