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Dev build 1.22.5rc1 "REJECTED" from Chrome Web Store #745

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gorhill opened this issue Oct 7, 2019 · 34 comments
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Dev build 1.22.5rc1 "REJECTED" from Chrome Web Store #745

gorhill opened this issue Oct 7, 2019 · 34 comments
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Chromium specific to Chromium/Chrome fixed issue has been addressed

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@gorhill
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gorhill commented Oct 7, 2019

Here is the email I received today at 8h33:

Dear Developer, We routinely review items in the Chrome Web Store for compliance with our Program policies to ensure a safe and trusted experience for our users. Your Google Chrome item, "uBlock Origin development build", with ID: cgbcahbpdhpcegmbfconppldiemgcoii did not comply with our policies and was removed from the Google Chrome Web Store. Your item did not comply with the following section of our policy: An extension should have a single purpose that is clear to users. Do not create an extension that requires users to accept bundles of unrelated functionality, such as an email notifier and a news headline aggregator. If two pieces of functionality are clearly separate, they should be put into two different extensions, and users should have the ability to install and uninstall them separately. For example, an extension that provides a broad array of functionalities on the New Tab Page/ Start-up Page but also changes the default search are better delivered as separate extensions, so that users can select the services they want. For more information on the new Chrome extensions quality policy, please refer to the FAQ: https://developer.chrome.com/extensions/single_purpose If you’d like to re-submit it, please modify the item so that it complies with the policies, then re-publish it in your developer dashboard. Please reply to this email for issues regarding this item removal. *Please keep in mind that after you resubmit your item, it will not be immediately published live in the store. All re-submitted items undergo a strict compliance review and will be re-published only if the item passes that review. *Important Note Repeated or egregious violations of the policies may result in your developer account being banned from the store. This may also result in the suspension of related Google services associated with your Google account. All re-submitted items will continue to be subject to the Chrome Web store program policies and terms of service. Thank you for your cooperation, Chrome Web Store Team --------------------------- Developer Terms of Service: https://developers.google.com/chrome/web-store/terms Program Policies: https://developers.google.com/chrome/web-store/program_policies Branding Guidelines: https://developers.google.com/chrome/web-store/branding

Screenshots:

b

a

Dev build 1.22.5rc0 is still available -- here is the difference between rc0 and rc1.

@gorhill
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gorhill commented Oct 7, 2019

I won't re-submit to try to have the dev build restored in the CWS, uBO does not "bundle unrelated functionality" as implied in the email, thus closing as wontfix.

@gorhill gorhill closed this as completed Oct 7, 2019
@gorhill gorhill added the wontfix won't be addressed label Oct 7, 2019
@uBlock-user
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Sounds like a false positive on their part. So dev builds users are stuck on rc0 build now ?

@gorhill
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gorhill commented Oct 7, 2019

Sounds like a false positive on their part

No point speculating one way or another, my experience with the CWS in the past is that we will never know why it was labelled "REJECTED", they never disclose the exact "why".

@uBlock-user
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uBlock-user commented Oct 7, 2019

But in the past, re-submitting worked, didn't it ?

@gorhill
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gorhill commented Oct 7, 2019

Also, keep in mind that the next stable release of uBO is essentially what 1.22.5rc1+ is.

@gorhill
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gorhill commented Oct 7, 2019

But in the past, re-submitting worked, didn't it ?

Your point? I should spam re-submissions with no changes until I am banned from the CWS? Let's leave it at this: wontfix, and I do not want a thread filled with speculations, this accomplishes absolutely nothing productive in the end (https://www.reddit.com/r/uBlockOrigin/ is more appropriate for this).

@uBlockOrigin uBlockOrigin locked as resolved and limited conversation to collaborators Oct 7, 2019
@uBlock-user
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uBlock-user commented Oct 7, 2019

My point: try once again, or look into jspenguin2017/uBlockProtector#312 as this was suggested to you before too.

If none of those work then give up.

until I am banned from the CWS?

Trying it once more is not going to cost you anything. Anyways, your choice in the end.

@gorhill
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gorhill commented Oct 7, 2019

look into jspenguin2017/uBlockProtector#312 as this was suggested to you before too

This post is more than two years old. Submissions of uBO dev build to the CWS is already and has been automated for long while now.

@gorhill
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gorhill commented Oct 9, 2019

Just for the sake of having tried, I submitted 1.22.5rc2, and I received the same exact answer as above.

I also sent the following reply:

There is no "bundles of unrelated functionality" in uBlock Origin.

Could you please be more specific about which part of uBlock Origin you
consider to be a "bundle"?

This was the answer:

Subject Re: Chrome Web Store: Removal notification for uBlock Origin development build

Dear Developer,

Your Google Chrome item, " uBlock Origin development build ", with ID: cgbcahbpdhpcegmbfconppldiemgcoii did not comply with our policies and was removed from the Google Chrome Web Store.

Your item did not comply with the following section of our policy:

An extension should have a single purpose that is clear to users. Do not create an extension that requires users to accept bundles of unrelated functionality, such as an email notifier and a news headline aggregator. If two pieces of functionality are clearly separate, they should be put into two different extensions, and users should have the ability to install and uninstall them separately.

For example, an extension that provides a broad array of functionalities on the New Tab Page/ Start-up Page but also changes the default search are better delivered as separate extensions, so that users can select the services they want.

For more information on the new Chrome extensions quality policy, please refer to the FAQ:

https://developer.chrome.com/extensions/single_purpose


Developer Terms of Service:

https://developers.google.com/chrome/web-store/terms

Program Policies:

https://developers.google.com/chrome/web-store/program_policies

Branding Guidelines:

https://developers.google.com/chrome/web-store/branding

In other words, stonewalling.

Since the next uBO release will essentially be what 1.22.5rc2 is, consider that uBO is probably coming to an end of life in the Chrome Web Store -- there is no good reason to believe uBO 1.22.5rc2 would no longer be rejected with only changing the version number to 1.23.0.

Those who still want to use uBO will have to find another browser for which uBO will still be available.

@uBlock-user
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Given this stance of theirs, would you try to update/upload the stable version to the store or not ?

@gorhill
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gorhill commented Oct 9, 2019

I will upload stable to the Chrome Web Store, but given 1.22.5rc2 is rejected, logic dictates that 1.23.0 will be rejected. Actually, logic dictates that 1.22.5rc0 should also be rejected and yet it's still available in the Chrome Web Store. But as you can see, logic is not at work here, it's arbitrariness conveniently hiding behind vague, unspecific accusations of "policy violations".

@uBlock-user
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They're going with their same "bundled" BS rethoric, I have sent some feedback and some strong words on their web-store page, I doubt that would do anything to change the situation, though this is not how I was expecting to end :(

@mapx-
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mapx- commented Oct 9, 2019

I've reacted too on twitter and google web store.

@mapx-
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mapx- commented Oct 9, 2019

It would be nice if other chromium browsers allowed the installation of extensions from github repositories or at least only some specific (trusted) extensions

@BrendanEich @Brave-Browser

@mapx-
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mapx- commented Oct 12, 2019

https://www.reddit.com/r/chrome/comments/dgoymg/warning_ubo_ublock_origin_will_possibly_be/

pkasting
I sent an escalation mail to a team internally. Hopefully someone can look at this.

@gorhill
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gorhill commented Oct 12, 2019

Other cases supporting that there is no way to resolve this sort of issues by having an email exchange about the actual specific reasons why a submission is rejected or an extension is outright removed:

@uBlock-user
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uBlock-user commented Oct 12, 2019

Approved -- https://www.reddit.com/r/chrome/comments/dgoymg/warning_ubo_ublock_origin_will_possibly_be/f3fwlto/

New dev build version should reflect within 24 hours or by Monday.

Edit: Latest build is now available in CWS.

@uBlock-user uBlock-user added fixed issue has been addressed and removed wontfix won't be addressed labels Oct 12, 2019
@gorhill
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gorhill commented Oct 13, 2019

To clarify to those who think I should have been more persistent:

My own past experiences:

So this was the fourth time in my case. This is why I marked and will mark as wontfix any more occurrences of such issue in the CWS: it's essentially disrespectful to reply with bot-like emails which contains no specifics, forcing developers to waste time and efforts trying to figure what could possibly fix a supposed issue which may or may not exist. I just choose to no longer accept this as if this was normal.

@uBlock-user
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uBlock-user commented Oct 13, 2019

can't find the issue for now

https://github.com/orgs/uBlockOrigin/teams/ublock-issues-volunteers/discussions/11 (accesible to uBO Team only)

Back in May 2018, they took it down for no reason.

@gorhill
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gorhill commented Oct 13, 2019

Thanks, I couldn't remember where this was discussed. So for the record, cutting & pasting my comments from there:


gorhill on May 17, 2018

Sorry nothing I can do -- it's removed and unless I am being told by a human being exactly why, I can't fix this.

https://twitter.com/gorhill/status/997162260199075840

https://twitter.com/gorhill/status/997206089132400641

a


gorhill on May 19, 2018

It's back. It ended up being re-published after I changed "uBlock Origin Dev Build" to "uBlock Origin Development Build".

@uBlock-user
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Since then, dev build has become "unlisted" in Store.

@gorhill
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gorhill commented Oct 17, 2019

dev build has become "unlisted" in Store

I set it to be unlisted since when it got banned back in May 2018 -- I don't want people to install it by merely stumbling on it, I want people to install if they want when visiting the release notes.

@uBlockOrigin uBlockOrigin unlocked this conversation Oct 23, 2019
@dotproto
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Apologies for the delay in getting back to you all on this rejection. I said I'd share an update shortly after the work week started but, regrettably, I lost track of this task. I was reminded on Oct. 22 when a Reddit user tagged me asking for an update.

Following up on this, the development build was rejected for violating the single purpose policy because the "block element" feature isn't described in the extension's listing. IMO this was an overly-strict interpretation of the single purpose policy and I'm talking to the review team about this specific issue. In the short term, I'd encourage developers to mention all of their extension's functionality in their web store listing.

But that brings us to what I believe is the core issue at hand: our current developer communications have … room for improvement. As @gorhill said in #745 (comment),

my experience with the CWS in the past is that we will never know why it was labelled "REJECTED", they never disclose the exact "why".

I get where he's coming from. The rejection emails developers receive are very high-level, describing only the policy that was violated rather than the observed violation. As I understand it, this format was adopted in order to avoid providing malicious actors with information that would help them game the review process. But this also has the effect of not providing developers with enough guidance to address the violation or to clarify a misunderstanding with the reviewer.

As I mentioned on Reddit, we're working to strike a better balance in our communications and improve the developer experience. While we started this effort before this rejection took place, we're still pretty early in the process. Look forward to more on this front in the coming months.

Apologies again for the delay in getting back to you with this.

Simeon - @dotproto
Extensions Developer Advocate

@uBlock-user
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uBlock-user commented Oct 23, 2019

the development build was rejected for violating the single purpose policy because the "block element" feature isn't described in the extension's listing.

and yet only the dev build was targeted, and it happened specifically after all this time, the description for block element hasn't been present since the beggining, that's puzzling!.

@mikhaelkh
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the development build was rejected for violating the single purpose policy because the "block element" feature isn't described in the extension's listing

What is meant by "extension's listing"? If that is the "Overview" in CWS then it has this paragraph:

uBlock Origin is NOT an "ad blocker": it is a wide-spectrum blocker -- which happens to be able to function as a mere "ad blocker". The default behavior of uBlock Origin when newly installed is to block ads, trackers and malware sites -- through EasyList, EasyPrivacy, Peter Lowe’s ad/tracking/malware servers, various lists of malware sites, and uBlock Origin's own filter lists.

@dessant
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dessant commented Oct 27, 2019

As I understand it, this format was adopted in order to avoid providing malicious actors with information that would help them game the review process.

"We won't disclose which specific action you took that resulted in you breaking the law, because you may be able to find a legal loophole next time. Here is your sentence, our decision is final, and we will not provide you any new information."

@dotproto, that's very odd reasoning, and it obviously results in a system that operates without oversight and which makes due process impossible. This position makes the assumption that your reviewers are infallible and fair, which they are not.

Consider my experience with CWS reviewers: dessant/search-by-image#57

It starts with the extension getting a 7 day deadline to change something in the description, and it ends with the extension being taken down for nonsense policy violations 3 days before the deadline. Those policy violations were apparently retracted after I've made things public, and the extension was reinstated.

During these exchanges I honestly felt bullied by reviewers.

@dotproto, my experience is a common one among developers. What changes do you plan to introduce which will ensure that developers receive due process on the Chrome Web Store during reviews?

@dotproto
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dotproto commented Oct 29, 2019

I'm happy to answer questions to the best of my ability but I also don't want to hijack this without the project's permission. @gorhill & contributors, do you mind having this discussion here or would you prefer if we moved it elsewhere? The chromium-extensions list is my go-to as the questions folks have asked so far would be relevant to the broader developer community there.

@dessant
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dessant commented Oct 29, 2019

@dotproto, it would be constructive if your team would compile a list of complaints and pin it to the top of the mailing list. That would signal that the damage the current system is causing is acknowledged and well understood.

You must understand that unless there is an official acknowledgement of these issues, your recent interactions here and on Reddit look just like damage control. This is not an acute issue, so it's best to show that your team truly understands the gravity of this problem.

@gorhill
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gorhill commented Nov 1, 2019

Following up on this, the development build was rejected for violating the single purpose policy because the "block element" feature isn't described in the extension's listing.

Other more popular content blockers such as AdBlock and Adblock Plus -- which have existed in the Chrome Web Store before uBO was first published -- also have this feature. This is a key feature for any top tier blocker, so I fail to make sense why uBlock Origin Development Build is being singled out for this.

@uBlock-user
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@dotproto uBO dev build is stuck again in Pending Review on CWS and the last update was 1.22.5.106 on Oct 17th fyi

@mikhaelkh
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mikhaelkh commented Nov 1, 2019

@gorhill, @uBlock-user, the preferable way to reach out to him is Twitter. This issue probably should be renamed and reopend as well.

@uBlock-user
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@mikhaelkh I don't use Twitter.

@uBlock-user uBlock-user added the Chromium specific to Chromium/Chrome label Nov 6, 2019
@dessant
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dessant commented Jan 3, 2020

The latest version of Search By Image has been repeatedly rejected from the Chrome Web Store. I'm releasing reviewer messages again to raise awareness about how disfunctional and unjust Google's review process is.

dessant/search-by-image#63

@GKid94

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@uBlockOrigin uBlockOrigin locked as resolved and limited conversation to collaborators Mar 15, 2020
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