Ta oferta pracy jest już nieaktualna.
Zapraszamy do wysłania życiorysu - skontaktujemy się w przypadku wznowienia projektu lub podobnej oferty.
Zapraszamy do wysłania życiorysu - skontaktujemy się w przypadku wznowienia projektu lub podobnej oferty.
The Key Responsibilites:
- Responsibility for the planning, integration, configuration and operation and maintenance of infrastructure services and systems
- Monitoring of utilization and availability in accordance with the agreed SLA's
- System operations and maintenance and system documentation in accordance with compliance requirements as well as quality assurance and development of standards
- Planning and implementation of failure and disaster recovery test
- Ensuring system integrity and security through log analysis and patch management
- Providing 2nd/3rd Level support
- Change management in the UC infrastructure and responsibility for providing change results
- Continuous improvement of the architecture and technology of the service to achieve enhance service quality and usability
- Derive improvement measures in the area of architecture and technology and take responsibility for the implementation
- Promote development and implementation of technical guidelines and standards
Desired skills & experience:
- Minimum 3 years experience on similar position
- Experience in maintaining, optimizing and developing Unified Communication (based on Cisco products) technology in close cooperation with internal & external service providers
- Broad knowledge about UC technology (CUCM, CUC, CUPS), SIP trunking and other protocols and general concepts of voice, video & collaboration.
- Experience from operation of contact center solutions is a plus, especially from Cisco based solutions
- Good communication and presentation skills to work in a multi-cultural, multinational environment
- Team- and result- oriented and driven by goal achievement with a strong focus on high quality service performance
- Proficiency in English; other languages are a plus
We offer:
- Attractive salary
- Work in a dynamically developing company, which is a global leader in the transport and logistic sector
- Various challenges at work
- Great atmosphere
- Subsidies to private health care, sport cards and group insurance
Good to have:
- Cisco Certification (e.g. CCNP Collaboration, CCNA Collaboration)
- ITIL certification