Our client is one of the biggests TSL (Transport, Shipping, Logistics) worldwide company, with with more than 140 years of logistics experience, with about 2000 locations around the world and more than 72 000 employees wordwide. For main IT Department, based in South Warsaw, we are currently looking for:

Oferta pracy: Oferta pracy IT Junior Network Engineer (Service Delivery Team in Global Network Services) Warszawa

Formy umowy: Umowa o pracę B2B / Kontrakt

Job description:

  • Identify, research, and resolve 2nd level Technical Support problems related to the Internet, Firewalls, LANs, WLANs, WANs and other Network components
  • Respond to Service calls, Incidents and Service Tickets for technical support
  • Track and monitor the problem in our Service Management Tool (ServiceNow) to insure a timely resolution as managed through an automated system
  • System operations, maintenance and documentation in accordance with compliance requirements as well as quality assurance and development of standards
  • Support and implementation of failure and disaster recovery test

Ensuring system integrity and security through necessary measures, for example log analysis and patch management

  • Monitor the WAN, WLAN and LAN environment and proactively react on any issue
  • Raising TAC Cases, follow up on Service Provider Requests and Incidents

Desired skills & experience:

  • University degree in related technical/business areas or equivalent work experience
  • Typically requires 1-2 years of relevant IT experience in the area of Network technology related IT Infrastructure services
  • Experience in support and manage Cisco Networks, Certification on Cisco CCNA would be preferred
  • Experience in WAN Optimization, Cloud based Services (e.g. zScaler, Salesforce), Infrastructure Monitoring (e.g. Solarwinds) are meritorious skills
  • Experience in the area of ITSM and knowledge of the processes of service management (ITIL)
  • High flexibility
  • Fluent in English language

We offer:

  • Attractive salary adequate to your skills and performance
  • Cooperation ob employment contract or b2b contract
  • Stimulating, international environment
  • Atractive social benefits
  • Friendly and flexible workplace
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