Four our client, an international software house which specializes in systems integrations, we currently looking for:

Oferta pracy: Oferta pracy IT HelpDesk Technican Warszawa

Formy umowy: Umowa o pracę

Desired skills & experience:

  • Must hold first cycle higher education
  • Must hold at least: ITIL foundation
  • Must have a minimum of one year experience in using ITIL in Service Desk
  • At least 1 year direct, hands-on working experience in a similar position
  • Presents excellent command of English, at least at B2 level
  • Experienced in assisting end users with their daily work and issues related to PCs, peripherals, networks and other ICT systems
  • Knowledge of ITIL ICT Service Operation, 1st line support and 2nd line support: Incident management and requests fulfilment process
  • Good knowledge on Microsoft products and technologies including Windows 7, Server 2003 and 2008, Office 2007, Office 2010
  • Familiar with Linux/Ubuntu system
  • Good understanding of TCP/IP networking and related services
  • Good knowledge of and experience in Audio-Video solutions (Beamers, LCDs, Large Display Walls, etc.) and Video Conference Systems
  • Good communication skills and service-oriented attitude, well developed interpersonal skills
  • Ability to work under pressure and on multiple tasks
  • Sense of initiative and responsibility for the assigned areas of work
  • Accuracy and attention to details

We offer:

  • Attractive and stable salary
  • Permanent contract of employment
  • Benefit Multisport card
  • Working in international environment
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